An AI receptionist + biller for psychiatric, TMS, and Spravato practices. Books straight into your EHR. 2% of collections.
…plus we'll build any custom integration you need — usually shipped in ~2 weeks.
MindBill is a better way to handle billing and patient calls for psychiatric, TMS, and Spravato practices.
PA, claims, ERA posting, denials, AR, patient statements — including TMS prior auths, Spravato pharmacy-vs-medical logic, and live insurance verification during booking calls. Replaces your billing company at one-third the price.
Never miss a call. Every answered call is potential revenue. AI picks up the moment the phone rings — including nights, weekends, and the lunch-hour gap.
AI calls every web-form lead within 60 seconds and follows up until they book. Plus no-show recovery and Spravato/TMS recall campaigns.
Every call answered the moment it rings — no voicemail, no callback queue. Plus outbound calling for web-form leads, no-shows, and recall campaigns. Pharmacy, FSA, refills, records requests are handled too.
The referring office calls your front desk. AI picks up on the first ring, takes the referral details and patient info live — no voicemail, no callback delay.
First-time caller wants TMS, Spravato, or med management. AI answers 24/7 on the first ring — no voicemail, no callback queue, no shopping the competitor while they wait.
A lead fills out your contact form or a Psychology Today inquiry. AI calls them within a minute, books the consult before they shop competitors. Plus no-show recovery and recall campaigns — all outbound.
Optum or Anthem rings to open a 24-hour peer-to-peer window. AI answers live, captures the auth details, pages your clinician inside the window — even Friday afternoon.
We audited 9 months of inbound calls at a real psychiatric practice. Here's what we found.
"We're ready to try Spravato and possibly TMS as well."
"I've called you guys several times… I have clinical depression, anxiety, and PTSD. I need a new doctor."
"My psychiatrist asked me to find a different psychiatrist…"
Defaults preloaded from the audit. Drag the sliders to see what MindBill could do for your practice.
Why psychiatric practices pick MindBill over generic AI tools and traditional billing companies.
|
MindBill
|
Generic AI Receptionists |
Traditional Billing Co. |
|
|---|---|---|---|
| Built for psychiatry | ✓ | One-size | One-size |
| Calls + billing in one product | ✓ | Calls only | Billing only |
| Crisis call routing | ✓ | Generic only | N/A |
| Live insurance verification during call | ✓ | Some | Pre-call only |
| EHR-integrated | ✓ AdvancedMD, Tebra | Limited | Varies |
| Contract terms | Month-to-month | Annual | 12-mo lock |
| Setup fees | $0 | $500–2K | $500–2K |
| Onboarding | 1-2 weeks | 2-4 weeks | 4-8 weeks |
Tell us about your practice. We'll show you exactly what it costs.
Yes — that's the Done-for-You plan. Full-cycle RCM at 2% of collections vs. industry average of 5-8%. We onboard in shadow mode month one so you can compare outputs side-by-side before cutting over. 1-business-day offboarding if it doesn't work out.
Pre-denial rule checks baked into PA submissions (medication history, antidepressant trial counts, etc.) catch the gaps that cause denials before they happen. AI-drafted appeals read your chart notes against payer medical policy. Spravato pharmacy-vs-medical-benefit logic that generalist billers don't have a playbook for. Result: 98% clean-claim rate, 14-day average payment, 3.8% denial rate.
Yes. We sign a Business Associate Agreement (BAA) before any patient data moves. Sensitive workflows run with strict access controls and full audit logging. We do not train models on your data.
For Tebra and AdvancedMD: roughly one week. Other EHRs in 2-3 weeks. We can run in parallel with your current billing setup ("shadow mode") for the first month so you can compare outputs side-by-side before cutting over.
When a caller mentions self-harm, suicidal ideation, an overdose, or any emergency keyword, the AI immediately stops the intake flow, surfaces 911 + 988 resources, and warm-transfers to your designated on-call clinician. Average time to live human: under 5 seconds.
Always. The AI discloses upfront that it's a virtual assistant and offers human handoff at any point. If the caller asks for a person, sounds frustrated, or hits any escalation trigger, we transfer immediately.
Yes — any phone system, any EHR. Send us your last 9 months of call logs and patient data and we'll run the same audit. 24-48 hours, one-page report with your real lost-revenue number. Free, no commitment.
Two-person team backed by Y Combinator. Founder previously worked the front desk and billing chair at an interventional psych practice — automating each workflow only after running it manually first. Direct contact: jimmy@mindbill.org · (570) 768-7496.
15-minute demo. Bring your current billing setup + monthly collections — we'll show you exactly where AI fits and what you'd save.